Safety Policy

Safety; Your Interactions with Other Members.

You agree to treat other users in a courteous and respectful manner, both on and off our Services and to be respectful when communicating with any of our customer care representatives or other employees. Though Sorom strives to encourage a respectful member experience through features like the double opt-in that allows members to communicate only after they have both indicated interest in one another. 


Sorom is not responsible for the conduct of any member on or off of the Service. You agree to use caution in all interactions with other members, particularly if you decide to communicate off the Service or meet in person. In addition, you agree to review and follow Sorom’s Safety Tips prior to using the Service. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money to other members.


YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOU UNDERSTAND THAT SOROM DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS MEMBERS. SOROM MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OR COMPATIBILITY OF MEMBERS.


SOROM RESERVES THE RIGHT TO CONDUCT – AND YOU AUTHORIZE SOROM TO CONDUCT – ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES) AT ANY TIME USING AVAILABLE PUBLIC RECORDS OBTAINED BY IT OR WITH THE ASSISTANCE OF A CONSUMER REPORTING AGENCY, AND YOU AGREE THAT ANY INFORMATION YOU PROVIDE MAY BE USED FOR THAT PURPOSE.


Safety Tips

Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe during your Sorom experience.


Online Safety

  • Never Send Money or Share Financial Information

Never send money, especially over wire transfer, even if the person claims to be in an emergency. Wiring money is like sending cash — it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately.

For tips on avoiding romance scams, check out some advice from the U.S Federal Trade Commission on the FTC website.


  • Protect Your Personal Information

Never share personal information, such as your social security number, home or work address, or details about your daily/travel routine (e.g., that you go to a certain gym every Monday) with people you don’t know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, where they go to school, or their ages or genders.


  • Stay on the Platform

Keep conversations and planning on the Sorom platform while you’re getting to know someone. Because exchanges on Sorom are subject to our Safe Message Filters, users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.


  • Be Wary of Long Distance and Overseas Contacts

Watch out for scammers who claim to be from your country but stuck somewhere else, especially if they ask for financial help to return home. Be wary of anyone who will not meet in person or talk on a phone/video call—they may not be who they say they are. If someone is avoiding your questions or pushing to meet at an unknown location without getting to know you first — that’s a red flag.


  • Report All Suspicious and Offensive Behavior

You know when someone’s crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations:

  • Requests for money or donations
  • Underage users
  • Harassment, threats, and offensive messages
  • Inappropriate or harmful behavior during or after meeting in person
  • Fraudulent profiles
  • Spam or solicitation including links to commercial websites or attempts to sell products or services

You can report any concerns about suspicious behavior from any profile page or messaging window. For more information, check out our Terms of Use.


  • Protect Your Account

Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. Tinder will never send you an email asking for your username and password information — if you receive an email asking for account information, report it immediately.


Meeting in Person

  • Don’t Be In A Rush

Take your time and get to know the other person before agreeing to meet or chat off Sorom. Don’t be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call can be a useful screening tool before meeting.


  • Meet in Public and Stay in Public

Meet for the first few times in a populated, public place — never at your home or lodging, your travel companion’s home or lodging, or any other private location. If your travel companion pressures you to go to a private location, end the meet.


  • Tell Friends and Family About Your Plans

Tell a friend or family member of your plans, including when and where you’re going. Have your cell phone charged and with you at all times.


  • Be in Control of Your Transportation

We want you to be in control of how you get to and from your meet so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a taxi.


  • Know Your Limits

Be aware of the effects of drugs or alcohol on you specifically — they can impair your judgment and your alertness. If your travel companion tries to pressure you to use drugs or drink more than you’re comfortable with, hold your ground and end the meet.


  • Don’t Leave Drinks or Personal Items Unattended

Know where your drink comes from and know where it is at all times — only accept drinks poured or served directly from the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odorless, colorless, and tasteless. Also, keep your phone, purse, wallet, and anything containing personal information on you at all times.


  • If You Feel Uncomfortable, Leave

It’s okay to end the meet early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.


  • LGBTQ+ Travel

Be careful while traveling

We recognize and believe in the importance of being inclusive of all gender identities and sexual orientations, but the reality is this: nowhere in the world is without potential risk, and some countries have specific laws that target LGBTQ+ people.

Check out the laws around you when you travel to a new place and research what types of legal protection, if any, are available to you based on sexual orientation. In the event that you’re in unsafe territory, we suggest toggling off “Show me on Tinder” which you can find under the settings page.

If you have added a sexual orientation to your profile and choose to be shown on Sorom, we will hide your sexual orientation from your profile until you leave that area.

It’s important to exercise extra caution if you choose to connect with new people in these countries - as some law enforcement have been known to use dating and and/or matching apps as tools for potential entrapment. Some countries have also recently introduced laws that criminalize communications between individuals on same-sex dating applications or websites and even aggravate penalties if that communication leads to sexual encounters.

Visit ILGA World to see the latest sexual orientation laws by country, and consider donating to support their research.

Source: ILGA World, Updated March 2019

 

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